Refund policy
ADTS Return & Refund Policy
Average Dad Things & Stuff (ADTS)
At ADTS, we take pride in the products we offer and want every customer to feel confident in their purchase.
Made-to-Order Products
Many ADTS products are printed or produced specifically for each order. Because of this, we do not accept routine returns or exchanges for incorrect sizing, changes of mind, or personal preferences.
Please review product descriptions and sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at Dean@shopadts.com.
Include:
- Your order number
- A description of the issue
- Clear photographs of the product and any damage
We will review your request and, when an issue is confirmed, provide an appropriate replacement or refund at no additional cost.
Order Cancellations
Orders may enter production shortly after being placed. If you need to cancel or modify an order, contact us as soon as possible.
We cannot guarantee changes or cancellations once production has begun.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times depend on your bank or payment provider.
Shipping Issues
If your order is lost, arrives damaged, or contains incorrect merchandise, please contact us so we can investigate and help resolve the issue.
Contact Us
Average Dad Things & Stuff (ADTS)
Email: Dean@shopadts.com
We appreciate your support of ADTS and our mission to build a community around fatherhood, discipline, and personal growth.
AVERAGE DAYS. UNCOMMON CONSISTENCY.
This policy does not limit any rights customers may have under applicable consumer protection laws.